You may return most new, unopened items within 2 working days after delivery for a full refund if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within a week after giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
When you place an order, Our sales representatives will call and estimate delivery time for you based on the availability of your items.
Cash on Delivery is a convenient and hassle free way of shopping with W3shopping when purchasing products via our website, a checkout option that is available to existing and first time customers is our “Cash on Delivery” payment option. By using this service, you can order products from our website and pay for your order by cash to a delivery agent; this is effectively a door to door service. This feature enables you to shop at W3shopping quickly, conveniently and hassle free guaranteed!
We offer free shipping for orders all over Pakistan. However, nominal cash handling charges will apply for Cash on Delivery payment options and services. For orders outside of Karachi we use one of the safest couriers in Pakistan, TCS. For most orders in Karachi our own riders will deliver your items, and our delivery policy is within 2 to 3 working days all over Pakistan. Some items can take up to 4 days depending on size and weight of item being delivered. A member of the W3shopping team will confirm this over the phone once your order has been received.
If you have any questions just send us an email at email@example.com and we will get back to you as soon as possible.